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Frequently Asked Questions
Yes, RESTOCK3D is a trusted UK clothing retailer with two physical stores you can visit at St Enoch Centre in Glasgow and Royal Avenue in Belfast. We've delivered over 75,000 orders, built a community of over 400,000 followers on social media and are rated Excellent on Trustpilot.
Absolutely! Every product sold at RESTOCK3D is 100% authentic, brand new and comes with its original tags. We work directly with most of the brands we stock and source the rest from trusted, reputable suppliers and wholesalers. We take authenticity seriously, so you can shop with complete confidence knowing every item we sell is genuine.
UK orders arrive within 1–3 working days. We dispatch orders with Royal Mail Tracked 24 Monday to Friday, with our daily collection at 3pm. You'll receive tracking details once your order has been dispatched. Plus, enjoy FREE UK delivery on orders over £100.
Extended Christmas Returns & Exchanges 2026 🎄
To make Christmas shopping easier, we're extending our returns and exchanges period!
Any purchases made between 8th November and 24th December 2026 can be returned or exchanged up until 12th January 2027, or within our standard 28-day returns period, whichever is later.
This applies to online orders and purchases made in our Glasgow and Belfast stores.
Returning or exchanging a Christmas gift?
No problem! All you need is the original order number. Gift recipients can exchange their items for another size or product, or receive store credit.
Refunds will be issued to the original payment method.
Important information:
All returns and exchanges must follow our standard returns policy:
- Items must be unworn, unwashed, in their original condition and have all original tags attached.
- Exchanges are subject to stock availability.
- Online returns must be posted by the applicable returns deadline.
- Your statutory rights are unaffected.
For further information, please see our full Returns & Exchanges Policy.
We offer in-store collection from our Glasgow and Belfast stores, subject to stock availability. Each product page shows which stores have the item in stock and when your order will be ready for collection.
Our team is always happy to help! You can contact us by emailing help@restock3d.co.uk or visit us in person at either of our stores in St Enoch Centre, Glasgow or Royal Avenue, Belfast. Whether you have a question about an order, sizing or anything else, we're here to help.
We offer Klarna and Clearpay, allowing you to spread the cost of your order into smaller, manageable payments. Simply select your preferred payment option at checkout







